DiscusWare, LLC.
Download Purchase Contact Us
Home
Support Home Documentation Knowledge Base Support Forums Support Request Advanced Services
"500 Internal Server Error" on all scripts EXCEPT diagnose.cgi

Procedures for diagnosing an Internal Server Error occurring when you access every Discus CGI script except diagnose.cgi
Support Site Search
 

This page assists you with diagnosing an "Internal Server Error" message that occurs when you access all of your Discus CGI scripts (administration, new messages, etc.) but that does not appear when you access your Discus program diagnostics.

Version 4.0 and higher

Check your program diagnostics carefully. If you see only a few tests, and the last thing you see is

Reading in 'common.pl' using 'require':

...then the following is the diagnosis and remedy:

  • Diagnosis: Your common.pl file in your "source" directory is not completely uploaded, or it is uploaded in binary mode and not ASCII mode.

  • Remedy: Upload your common.pl and all other *.pl files in the "source" directory using ASCII mode, as instructed by the readme.html file included with all Discus FTP distributions.

Version 3.10

Check your program diagnostics carefully. If you see only a few tests, and the last thing you see is

Importing src-board-subs-common scripts:

...then the following is the diagnosis and remedy:

  • Diagnosis: Your src-board-subs-* files are uploaded in binary mode and not ASCII mode.

  • Remedy: Upload your src-board-subs-* files in ASCII mode, as instructed by the readme.html file included with all Discus FTP distributions.

    Some versions of Cute FTP may not properly handle the ASCII vs. binary mode. If you have Cute FTP 4.2, it will work properly (be sure that you go to Transfer | Transfer Type... and check "ASCII" before transferring files).

Note that you may also receive an error that discus.conf was uploaded in binary mode. If this is the case, re-upload that file in ASCII mode as well.

If you get any other error messages from your diagnostics, the above solution probably does not apply to you, although it would not hurt to re-upload the "source" files in ASCII mode.


Download Purchase Contact Us
Privacy Policy
Copyright © 2005, DiscusWare, LLC, All Rights Reserved