"Error Locating Object Handler" when downloading zip file from any web site
What to do if you get a 'Error Locating Object Handler' when downloading a zip file (from the DiscusWare web site, your Discus board, or any other website).

Black background and unreadable text in certain user interface forms after upgrade to version 4
How to fix a black background, and probably unreadable text, in the search form, user self-registration form, moderator contact form, and so on, after upgrading to Discus 4.0.

Board administrator gets many copies of e-mail notification after upgrading to Discus 4
An explanation of the situation where you get many copies of e-mail notification messages while running Discus 4.0.

Board administrator gets two copies of some e-mail notification messages
Explanation of how the Board Administrator can get two copies of all e-mail notification messages and receive notification of posts to topics even when the administrator has disabled e-mail notification in his or her own profile.

Discus 3.1 does not recognize the dates from pre-3.1 messages
Explanation and solution for Discus 3.10 not recognizing the dates from your Discus message base created in a previous software version. If you see 'Unrecorded Date' in many places, this is the document you should read.

Discus message pages replaced with "NeverEverNoSanity WebWorm" message
Explanation of an exploit in the PHP programming language, that on shared servers has resulted in destruction of Discus message board content.

Discus tells me my browser is not frame-compatible, but it is
Diagnosis and suggestions for resolving problems when your Discus board informs you that your browser is not frame-compatible.

Forgot Discus Pro download password
What to do if you forgot your Discus Pro download password.

Formatting tags are not converted into the expected HTML equivalents
A commonly reported 'problem' with Discus formatting tags not being converted into the HTML code you would expect.

How to reset the administrator's password
This document is a redirect to the proper URL where this commonly accessed document is now found.

I IP-banned myself and can no longer access my board
Procedure for reversing an IP ban on your own IP address so that you can access your board again.

I see 'Set-Cookie: ...' but cookies don't work
Detailed description of what's going on if you see the words 'Set-Cookie' in script output, especially on a Windows server.

Lost Discus Pro license number or download password
How to retrieve a lost Discus Pro license number and download password.

Lost Password - Links
Information on recovering lost passwords.

Server Side Includes (SSIs) do not work as expected
Notes regarding the interaction of Discus and server side includes.

sproxy.cgi shows up as an error in Discus 4.0 diagnostics
What to do when sproxy.cgi shows up as an error in your Discus program diagnostics.

The tar.gz file appears to have the wrong length when downloading
Explanation of why the tar.gz file appears to have the wrong file length when downloading with Microsoft Internet Explorer 5.

Topics appear in administration and utilities but not on the topics page
Explanation and suggestions for what to do if topics are correctly displayed in administration and utilities but do not appear on the board topics page.

Topics file (board-topics.html) is corrupted
How to repair a corrupted board-topics.html file.

Typing administration username and submitting just resets the form
If you go to administration for the first time, enter your username, click the button, and get prompted to log in again, read this document for an explanation and troubleshooting hints.

When I go to my board, I see a directory listing of 4 directories: html_files, clipart, icons, and messages
Explanation of why you might see 4 directories called html_files, clipart, icons, and messages, when you go to your board, and how to fix it.